Our Communication Skills course supports participants in developing the communication skills needed in roles that require extensive interaction with people. The focus of the programme is to equip people for careers in two sectors:
• Hospitality: This sector covers Food and Beverage services, Hotel and Accommodation, Travel and Tourism (Including airports), Events and Entertainment and Front office staff in business centres and office spaces.
•Care: This sector covers roles related to Health and Social Care and includes social workers, nursing and hospital assistants, Care providers at home or Care homes, Social Prescribers, Administration and managerial staff in GP surgeries and other medical settings.
Whether you are job seeker looking for an entry-level position or already working and seeking to advance your career to a supervisory level. This course is designed for you.
Why Enrol in This Course?
• Build Confidence: Develop essential communication skills to succeed in people-facing roles in the hospitality or care sector.
• Hands-on Learning: Experience real-life customer interactions through role-plays, simulations, and project work.
• Work Experience & Volunteering: Opportunity to experience working in a live environment such as an office, hotel, café or care environment as a stepping stone to finding a job
• Networking Opportunities: Connect with experienced professionals in the care or hospitality industry and with peers facing the same challenges.
• Placement Service: Gain
